Femme Fatale operates on a preorder basis with the brands we stock.
This means that every time there is a new release by a brand we carry, we run a preorder for those items. We also tend to include all OOS items from that brand in the preorder as well.
How do preorders work?
During the preorder window (usually 7 days) customers may purchase any preorder (and non-preorder) items. once the preorder closes we order the stock. When the stock arrives we fulfill orders (if you have any non-preorder items in your order, those are kept aside - we do not break up an order and ship items separately). Please note preorder items can not be cancelled and refunded, they are final sale and are not subject to change of mind returns.
Generally a preorder item will ship to you about 3 weeks after the preorder closes. This allows time for the maker to produce and ship the stock. Remember, all our brands are handmade.
This preorder process allows us to offset the upfront cost of purchasing stock for our shop. It allows us to order in larger quantities of colours that people want, without the risk of guessing what will sell well. We often order extra colours, but it's not always the case. So if a colour you like is on preorder, we encourage you to purchase it as it may not be back until a much later date.
Is there a colour you want now, but it's out of stock? We encourage you to join the waitlist for that item. You can do this via the listing. Alternatively, if a colour you want is not on the site at all you may open a ticket and request that it's included in the next preorder :)