Shipping

Tracking your order
AUSTRALIAN DELIVERIES Australia post orders track here. Fastway Courier orders track here. DHL orders track here. Sample orders are by letter delivery, and...
Fri, 12 Apr, 2019 at 12:30 PM
Shipping Costs for Australian Orders
FASTWAY AND DHL DO NOT DELIVER TO POST BOXES, PL, GPO OR LPO. If you require shipment to any of the above, use Australia Post only. BRISBANE from $7.70 (Fa...
Fri, 12 Apr, 2019 at 12:31 PM
Shipping Costs for International Orders
ENTER YOUR ADDRESS AT CHECKOUT TO GET YOUR POSTAGE PRICE We ship worldwide. Cosmetic only orders can ship with Standard/Economy Air and Parcel Forwarding. ...
Mon, 10 Jun, 2019 at 9:01 AM
Parcel Forwarding
All orders we take that are shipping via this method are packed and boxed together every week (or second week); dispatched to our US warehouse via DHL where ...
Mon, 10 Jun, 2019 at 8:59 AM
Shipping insurance
AUSTRALIAN DELIVERIES COME WITH INSURANCE INCLUDED INTERNATIONAL CUSTOMERS please note refunds cannot be issued to orders placed without insurance. In ...
Fri, 12 Apr, 2019 at 12:45 PM
Collecting an order
Available for locals or people visiting the Brisbane area. Place your order via the website and select the ‘Pick-Up’ option at checkout. If this option doe...
Fri, 12 Apr, 2019 at 12:43 PM
Prohibited Shipping Areas
Sorry, we do not ship to the following areas: * Balkans * Belarus * Burma/Myanmar * Cote d’Ivoire * Cuba * Democratic Republic of the Congo * Iran * Ira...
Fri, 12 Apr, 2019 at 12:44 PM
Parcel contents and value
The buyer/receiver is responsible for any charges on the parcel once it dispatches our warehouse. This includes (but is not limited to) any type of tax, du...
Fri, 12 Apr, 2019 at 12:46 PM
Missing order
If you feel your order is missing please do the following things to help troubleshoot: 1) How long has it been since shipment? Australian orders should tak...
Fri, 12 Apr, 2019 at 12:50 PM